Can I return a Sell Yours item?

Yes, you can. You can return it for a full refund for any reason within 30 days of the item being delivered. Items can be returned after the 30 day period in compliance with the relevant consumer legislation if the item is faulty or damaged.

Please contact the seller directly should you be unhappy with your purchase. If you are then not satisfied with the seller's response please contact us detailing your reason for this return. If you are then not satisfied with the seller's response please contact us detailing your reason for this return and our Regulatory & Compliance team will investigate.

• Learn about Sell Yours
• What do Sell Yours product conditions mean?
• What is the 'Ship to Australia' option?
• How will I be paid when the product sells?
• What is a screen name?
• Can I sell a product that's not in your catalogue?
• How do I find a product's barcode?
• I am based overseas. Can I still sell on Fishpond.co.nz?
• Sell Yours rules and expectations
• Do I need to accept deliveries to PO Boxes?
• How do Seller Ratings work?
• What can I sell via the Fishpond Sell Yours programme?
• When will I be paid for my sales?
• I haven’t sold anything in a while, will anything happen to my account?
• What happens after an item is sold?
• Troubleshooting: I can’t list an item for sale
• Why didn't my bulk upload file process?
• What is the Sell Yours handling fee on the Payment History?
• I'm adding tracking details to an order and it's asking for a URL. What does this mean?
• How do I change or update my bank account number?
• How do I add or update multiple listings at once (bulk upload)?
• How do I delete multiple listings at once (bulk delete)?
• How can I view/edit/delete my listings?
• What is Fishpond's phone number?
• The Sell Yours item I purchased hasn't arrived. What do I do?
• Radiocommunications devices listing compliance
• Why can’t I list my DVD or Blu-Ray for sale?