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Help Desk - Product Safety

 

The toy I bought has unsafe, sharp edges. What should I do next?

Please let us know straight away! Contact us via My Account > My Orders and (if you can) include photos of the issue. We will make sure your email is prioritised for investigation with our Regulatory and Compliance team.

Can't find the answer to your question?

Send us an email and we'll respond within 48 hours.

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